Mission - Vision - Values
Mission
Kingston Community Credit Union's mission is to foster the financial health of members by delivering outstanding and affordable financial services using co-operative principles
Vision
To be the most trusted financial service provider and grow the well-being of our community
Values
We value: Co-operation: people helping people, Integrity: always doing what is best for our members, Community: commitment to strengthening our community, Sharing: sharing our success with our community and members, Financial Strength: building financial strength with co-operative and sustainable ethics, Education: sharing our expertise, and Respect for All.
Operating Objectives
Member Financial Services
- Offer superior personal service
- Meet financial needs for all life stages
- Provides products for the entire wallet
- Use best delivery channels for every generation
- Leverage emerging financial technologies for our member services
Community & Member Engagement
- Build strong and co-operative relationships with members and the community
- Engage our community to bank with us
- Engage KCCU and staff in community building
- Create a financial education strategy
- Support our community charities, co-operatives and not-for-profits
Financial Strength & Long Term Viability
- Promote our co-operative market differentiation
- Improve operational efficiency
- Seek opportunities for growth
- Improve the diversification of products and revenue sources
- Share our profits with the members and foster the co-operative business model
Organizational Growth
- Advance effective recruitment and staff engagement
- Build tomorrow’s leaders
- Communicate effectively and co-operatively
- Seek collaborative opportunities
- Seek collaborative opportunities